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Privacy Policy Booking Policy Cookie Settings

Privacy Policy

Last Updated: July 1, 2026

1. Introduction

Lifting Pro ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a consultation, or use our services.

2. Information We Collect

We may collect the following types of personal data:

  • Identity Data: Name, date of birth, gender.

  • Contact Data: Phone number, email address, postal address.

  • Health Data: Medical history, allergies, current medications, previous aesthetic procedures, provided voluntarily during consultation.

  • Payment Data: Transaction details (we do not store full payment card numbers).

  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our services, including consultations and treatments.

  • Communicate with you regarding appointments, follow-ups, and service updates.

  • Maintain accurate medical records in accordance with UAE Federal Law.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on:
(a) your explicit consent,
(b) the necessity to perform a contract with you,
(c) compliance with legal obligations, and
(d) our legitimate interest in providing safe, high-quality aesthetic services.

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Licensed medical professionals involved in your care.

  • IT and payment service providers under strict confidentiality agreements.

  • Regulatory authorities where required by law.

6. International Data Transfers

Some of our service providers may be located outside the United Arab Emirates. In such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

7. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Medical records are retained for the minimum period required under UAE healthcare regulations.

8. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw your consent at any time. To exercise these rights, contact us at hello@liftingpro.ae.

9. Cookies

Our website uses cookies to improve your browsing experience. For more information, please refer to our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the "Last Updated" date shown above.

12. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@liftingpro.ae or +971 4 555 0123.